A colleague who never takes a break, makes no mistakes, and works 24/7. This scenario could become a reality as early as this year, according to OpenAI.
Companies are preparing to welcome virtual employees, capable of performing complex tasks without human supervision. These AI agents, developed by tech giants like OpenAI, Microsoft, and Google, promise to significantly impact productivity and redefine work relationships.
AI agents: the colleagues of the future
OpenAI plans to launch its first AI agent, called "Operator," in 2025. It will be able to accomplish various tasks, such as writing code or organizing trips. These autonomous tools could replace certain human functions while increasing business efficiency.
Microsoft and Google are not far behind. The former has already integrated AI agents into its Dynamics 365 platform, while the latter is developing models like Gemini 2.0. These technologies aim to automate complex processes, such as financial transactions or project management.
Rapid adoption by businesses
McKinsey is already using an AI agent to handle customer requests and schedule meetings. According to the firm, 30% of hours worked in the United States could be automated by 2030. This transition could free up human employees for more strategic tasks.
OpenAI, for its part, claims that these virtual agents will not just replace jobs. They could also stimulate innovation by accelerating scientific research and optimizing industrial processes.
Towards superintelligence?
Sam Altman, CEO of OpenAI, now talks about creating a "superintelligence," an AI surpassing human capabilities in almost every domain. This technology could transform entire sectors, from medicine to engineering, by accelerating discoveries and increasing global prosperity.
However, this ambition raises ethical and social questions. While AI promises to increase abundance, it could also disrupt economic balances and labor markets.
A bright or uncertain future?
AI agents represent a major advancement, but their integration into businesses will require careful management. Between productivity gains and risks of disruption, the arrival of virtual employees marks a turning point in the history of work.